Great CSMs lead to Great Revenue Pipeline
Simple and short explanation of the ebook to come
On-Demand Webinar
Are you ready to learn effective and authentic ways to market products and develop brand equity
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Building community goals and strategies
The customer inputs sales and marketing are crying out for
How to best get these from your customers – where are they lying around?
Building community goals and strategies
The everyday work of the CSM is constantly growing in importance. But what many customer success professionals don’t understand is that this same work can actively impact an organization’s new revenue.
Oftentimes, the information marketing and sales needs is just lying on the floor of the CSM’s (virtual) office, but its value might be overlooked. CSMs can identify and use customer stories, quotes, and referrals to help drive revenue and business growth.
Planhat’s Christian Jakenfelds is joining us to explain how customer success professionals can use advocacy or customer marketing programs to contribute to sales effectiveness and revenue generation.
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Meet the Host
CHRISTIAN JAKENFELDS
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Christian Jakenfelds has had multiple different customer-facing roles. He joined Tessian as one of their first CSMs and this is where he saw how CS is the engine for growth in SaaS businesses. He now works with Planhat in the UK market and has been named one of the top 25 CS Influencers in 2021.
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Creating a new model for engagement, post-pandemic
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Customer success professionals have better access to customers than any other department, yet they may struggle to prove their impact on overall business growth.
Actually, CSMs can actively contribute to and influence new revenue by using what’s already in front of them.
Find out more in this webinar!
How to create a tight and ongoing feedback loop
How to build products with, not for, your community
Creating a new model for engagement, post-pandemic
How to create a tight and ongoing feedback loop
How to leverage your community members as advocates to help drive early adoption
Don’t sit around worried that a customer community is a mountain to climb; register for this webinar to learn why a community is necessary to your future customer success endeavours, and completely achievable!
Don’t sit around worried that a customer community is a mountain to climb; register for this webinar to learn why a community is necessary to your future customer success endeavours, and completely achievable!
ABOUT THE WEBINAR
See you there!