5 PREDICTIONS FOR CUSTOMER SUCCESS IN 2023
ON DEMAND WEBINAR
Learn the customer success insights you absolutely need to know before 2023
What you'll learn:
Scaling through hiring is coming to an end.
Value realization will require more than adoption monitoring.
CSMs will act as product managers.
Expansion is coming to the CS tech stack.
New CS focuses on expansion.
“Based on our research, data, and hundreds of customer conversations, this webinar will provide you with talking points and industry data to help build your customer success strategy for next year and beyond."
- John Ragsdale, VP of Technology Ecosystems, TSIA
Meet the Host
John Ragsdale is the distinguished Vice President of technology research for TSIA. His area of expertise is in assisting enterprise technology firms with the selection and value realization of tools and platforms, with a constant focus on the customer experience.
John Ragsdale
Technology Services Industry Association
