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Exclusive CX Whitepaper
Customer Preferences:
How Community can Deliver a Simplified Experience
Featuring new CX research!
If your current customer facing solution is fragmented, you can bet your bottom dollar its costing you money. Why? Because customers want a central space to interact with you. Read more...
Get It Here:
What’s Inside?
“Pull quote from the resource or ABOUT the resource"
01 What is Gamification?
01 What Customers Want
Modern customers want to interact with businesses that value their time as well as their custom.
Offering a simplified, centralized solution is the answer.
02 What is Community?
An online Community is a central, dedicated space for your customers to gather and to connect with one another and your brand. A Community is so much more than a social media channel.
92% of people prefer companies that offer one central point of access for all customer support channels.
Building a customer hub to serve your customers is easy with a community.
03 Building a Customer Hub with Community
04 The Business Outcomes
What can a Community based customer hub do for your organization?
It can reduce cost to serve, improve ability to hear VoC, increase net revenue retention, and increase revenue.